click here


About the Company

Etiquette Survival is a California-based professional development and publishing company specializing in etiquette and protocol opportunities and products and programs to enhance and grow your consulting business.

Our company offers educational materials for individuals interested in starting their own etiquette consulting business, corporate trainers, and teaching professionals that would like to incorporate etiquette training into their classroom curriculum. We also provide customized corporate training and personal development consultations to businesses and individuals.

Contact us for details of our new Train-the-Trainer programs throughout the U.S.  Please check back soon for dates and locations. 

We are pleased to introduce to you our team of etiquette experts and affiliates:

Sue Fox, Founder and President, Etiquette Survival

sue_fox_headshotSue, an early pioneer in the Etiquette Consulting Industry, has provided etiquette products, educational material, group training, and private consultations to business professionals, celebrities, corporations, K-12 schools, and colleges for more than 20 years with her company, Etiquette Survival. Prior to that, she was employed in the hi-tech industry with ten years experience in sales and marketing and event planning at Apple, Inc.

Sue is a Professional Member of the International Association of Protocol Consultants, (IAPC) and has an additional background in image consulting and make-up artistry, with 20 years of fashion modeling experience in television and print.

Sue is the author of Etiquette For Dummies, Business Etiquette For Dummies, and Wedding Etiquette For Dummies. Sue also collaborated on Thriving in the Workplace All in One For Dummies, all four books were published by John Wiley & Son’s Inc.

She is the Executive Producer of The Etiquette Survival Kit, a series of educational DVDs featuring dining and social etiquette for adults and teens and proper table settings from casual to formal dining.

She also contributes etiquette advice for and their blog, in “Sue’s Corner”: The site is the premier online retailer for stationery, party supplies and gift items featured in Martha Stewart Weddings and BRIDES magazine.

Sue has traveled extensively and is well acquainted with various international cultures. Her travels have taken her to Singapore, Malaysia, East Africa, Central America, and throughout Europe. She has provided etiquette programs in Hong Kong and Chennai, India. Sue and her company have set up many Etiquette Survival Consultants in business nationally and internationally.

Sue Fox and Peggy Post

Sue Fox and Peggy Post at IAPC Conference in Washington D.C.

Sue and her company have been featured in a number of national and international publications such as; Vogue, Ladies Home Journal, Real Simple, Newsweek, Fortune, People, Los Angeles Times, New York Times, Wall Street Journal, Washington Times, San Francisco Examiner, Boston Globe, USA Today, Sunday London Times, Australian Financial News, Nikkei Business Journal, and Times of India.

Media credits include radio interviews and feature stories on CNBC TV, KRON TV San Francisco, Knowledge TV, San Francisco Mornings On 2, KOVR Sacramento, ABC World News, ABC News with Sam Donaldson, KQED San Francisco, CNet News.Com, and KABC Los Angeles.

Etiquette Survival has offices located in California. Sue is the mother of two grown sons, Stephen and Nathan, and three young grandsons, Joseph, Michael, and Noah Fox.

Sue is a member of the following groups and organizations:

EPIC_34d8081  Etiquette & Protocol Professionals

EuroProtocol_3b85c20  Europrotocol – The European School of Protocol

IAECImage & Etiquette Consultants

IAPA_2541959   Authors & Publishers Association

Our Mission

Etiquette Survival is dedicated to raising the awareness of the importance of basic kindness, respect, and promoting civility in the workplace and in our personal lives.

If a man be gracious and courteous to strangers, it shows he is a citizen of the world. –Francis Bacon

Our Affiliates and Master Trainers

Jules Hirst – Etiquette Consulting, INC

JHirst_resizedEtiquette, Wedding & Image Consulting
Julie Hirst
1600 Main Street
Venice, CA 90291
Phone: 310.425.3160

Jules Hirst is a sought-after etiquette expert, co-author of The Power of Civility and founder of Etiquette Consulting, Inc. Dedicated to empowering individuals and groups with confidence and essential social grace, she conducts lectures, workshops, seminars and webinars for business professionals, college students, the youth and brides to be.

She works with large corporations such as Northrop Grumman, County of Los Angeles Libraries and the Girl Scouts of America and numerous schools and universities including UCLA, USC and Mount St. Mary’s.

Regarded as a foremost authority in business & social etiquette, Jules has been interviewed by and quoted in a variety of media outlets including NBC Nightly News, ABC World News, Yahoo!, Bravo T.V., the San Diego Tribune, The Smart Show, KNX 1070, Marketplace PR and Tech Goes Strong.

Brenda Boorman – Heart to Heart

Heart to Heart
Brenda Boorman
Wedding Planning & Wedding Etiquette Consulting
San Luis Obispo, CA
Phone: 805.441.8807
Fax: 888.887.7565

As a Full-Service Event Planning and Concierge Service, we provide the most intimate gathering to the most lavish events. Our team will take care of every detail with creative vision, style, and grace, helping to create the experience Heart2Heart-final-logoof a lifetime for you and your guests. Specializing in exclusive destination weddings and events around the world, as well as the beautiful Central Coast of California, our home.

About Brenda…the Planner My business is creating fabulous celebrations. My love, is arranging weddings. For over 12 years now, I’ve been honored to assist brides in creating the wedding of their dreams – large, small, formal and informal. As a Certified Wedding Planner with ACPWC, I’ve planned 100’s of celebrations on the Central Coast of California and abroad. It takes top-notch organizational skills, a flair for business, and a desire to succeed to be a successful wedding planner; no two weddings are ever the same. At A Heart to Heart Wedding Consultant we offer a wide range of planning services as well as a reliable team of professionals to assist in making all your dreams come true.

Christie Pate Herron – Excellence With Etiquette

Christie Herron_profileExcellence with Etiquette
P.O. Box 50364
Indianapolis, IN 46250/font>
Phone: 317.426.7585
Fax: 888.768.0694

Christie Herron was always a first class lady as she learned the importance of manners at an early age from her parents. Later, she shared those invaluable lessons with her third and fourth grade students she taught for two years in the Indianapolis Public Schools. After her teaching experience, she spent the next six years in Corporate America in sales and recruiting positions. Those experiences reinforced the importance of social and business etiquette. Taking from those experiences and recognizing a strong desire and need to share what she has learned, Christie decided to exit her career in Corporate America and begin teaching etiquette to children, teens, and adults through her company, Excellence with Etiquette.

Business Description: Excellence with Etiquette’s goal and passion is to empower children, teenagers and adults, with the knowledge of etiquette. We did not choose “Excellence” to be a part of our name just to sound good. It is at the very core of what we strive for.

Holly K. Rauser – Consider Etiquette

Holly RauserConsider Etiquette
Holly K. Rauser
San Jose, CA
Phone: 408.340.0655
Fax: 408.686.0268

The Founder of Consider Etiquette, Holly K. Rauser is a Master Speaker and Business Etiquette Coach whose client list includes individuals such as San Francisco 49er Vernon Davis. Holly has been described as a “magnetic and enthusiastic presenter that empowers and elevates her audiences to new levels of personal and professional success through the knowledge and practice of etiquette.” A former San Jose State University Lecturer and educator, Holly has created and conducted workshops on Presentation Skills, Business Etiquette and Dining Etiquette. Holly contends, “Etiquette is no longer a competitive edge, it is a prerequisite!”

During her reign as the National Queen for the Texas Longhorn Breeders Association of America, Holly became acutely aware of the social rules mandated by our society. Knowledge of these rules, in essence, “proper etiquette for the appropriate situation” was of utmost importance when interacting with dignitaries and the press. Call Consider Etiquette today to learn more about keynotes, workshops and conference presentations for business, conferences, associations, churches and colleges. All workshops are customized to fit your needs and are presented with enthusiasm, humor, and practical applicability. On a personal note, Holly thanks God for the freedom to homeschool her five children for nearly twenty-one years at home and with the support of the homeschool community through co-ops.

Carolyn Brooks – Simply Divine Communications


Conferences for Women
DFW: 817.283.0995
Cell: 817.240.9043
Toll Free: 877.736.5588
East Texas: 903.613.2194

Specialty: Carolyn is a dynamic and powerful speaker inspiring audiences around the country to overcome any obstacle. Her unshakeable, unwaivering and rock solid faith has brought her from waiting in a free food line to where she is today. She birthed Carolyn Brooks Ministries, Simply Divine Communications, LLC, and created Beauty for Ashes Cosmetics.

Specialized training includes Zig Zigglar’s Essential Presentation Training, FranklinCovey Facilitator Enhancement Training, International Speaker’s Network, Commanding Communicator’s Conference, Class Services Speaker Training, and The Professional Woman Speaker’s Bureau and the Daughter’s of Zion Leadership and Mentoring Program by Thelma Wells (Women of Faith Conference Speaker and Author).

Carolyn received The Helping Hands Award from The Minority Business Enterpirse of America, two-time winner of Teamwork Leadership Award, and was a two-time nominee for the ”Women of Excellence Award” for her exemplary career with SBC Communications and community involvement.

Carolyn has appeared on several nationwide television broadcasts including Life Today and At Home Live and has had many radio interviews and book signing tours. Carolyn has spoken for audiences around the country including churches, women’s ministries, singles, retreats, professional women’s organizations, MOPS, Christian Women Job Corps, business and corporate events.

Carolyn is passionate about raising the awareness of the importance of civility in our day to day lives. She will be conducting Etiquette and Train-the-Trainer programs in the following locations in the fall of 2013, dates to be posted soon: Fort Worth/Dallas, Waco, Texas, Austin, Texas, San Antonio, Texas, Wichita Falls, Texas, Denton, Texas, Frisco, Texas, Tyler/Longview Texas, Shreveport, La, Oklahoma City, Ok and Tulsa, Ok.

Addie Bryant – Etiquette with Style

addie_bryantPresident and CEO
Etiquette with Style
P.O. Box 340542
Sacramento, CA 95834

Addie R. Bryant is the Founder and CEO of Etiquette with Style located in Sacramento, CA. Etiquette with Style specializes in teaching social graces and dining manners to children grades 4th – 12th. Ms. Bryant also offers etiquette and protocol training to college students, professionals, religious organizations, businesses and corporations, as well as conducting private consultations. She is known for her progressive and energetic style which keeps her presentations informative, motivational and interactive.

Ms. Bryant, is a Master Trainer in collaboration with Sue Fox and Etiquette Survival, she conducts Train-the Trainer courses for in-house corporate trainers and those interested in starting their own Etiquette Consulting Business.

Ms. Bryant is the Author of a children’s book, titled “Ruth Journey,” she also has publications in the International Library of Poetry.

Sandra Monahan – Weddings without Worries, MBC

Master Bridal Consultant™ ABC PA State Coordinator
2603 Fountain Hills Drive
Wexford, PA 15090
Phone: 724.934.1432

Sandra is the Founder and President of Weddings Without Worries in Wexford, PA. She is a Master Bridal Consultant™, one of 50 in the world, through the Association of Bridal Consultants and serves as their PA State Coordinator. Sandra is also certified in Personal and Professional Etiquette Development.

In addition to these impressive titles, Sandra is a Certified Life-Cycle Celebrant with Celebrant Foundation & Institute and is a member of the Celebrant North American Association for Alumni Professionals. She is authorized to perform non-denominational personalized marriage ceremonies for her clients.

Sandra’s dynamic services and expertise prepare brides for one of the most important days in their lives with state-of-the-art knowledge and elegance.

ToyaToya Owens-Shepard – First Impression

First Impression Image Consulting
Toya Owens-Shepard
PO Box 10144
Houston, TX 77206
Fax: 281.412.4099

First Impression Image Consulting is a professional image and etiquette-consulting firm that creates and delivers and seminars to clients ranging from adolescent to top-level management. Workshops and seminars are tailored to meet the needs of our clients. We offer one-on-one consulting, small group training to large-scale conference presentations

Toya Owens-Shepard, a member of The National Speakers Association and the Association of Image Consultants International is Founder and Owner of First Impression Image Consulting and First Impression School of Etiquette.

Ms. Shepard is uniquely qualified to address every facet of image management and etiquette with style and grace. Whether she speaks to 10 or 2,000 her magnetic rapport is unforgettable. The moment she takes the stage, everyone is captivated by her energetic, humorous, down to earth presentation. As a guru on image consulting and etiquette coaching, Toya provides her audience with the enthusiasm, knowledge, skills and strategies necessary to enhance ones professional image and career. From adolescent to top-level management, participants find her workshops entertaining and motivational as she powerfully coaches her audience on the importance of using etiquette and a polished image to strengthen ones career and build stronger business relationships in the competitive business arena.

Toya, with a B.B.A. in Marketing from Texas Southern University, has more than 14 years experience in corporate sales and marketing and over 2 years of teaching experience on the college level.
Topics include: Image Management (Professional and Business Casual Attire), Business Etiquette, Dining Etiquette, Networking, Customer Service as well as “One on One” personal coaching for individuals that focus on style assessment and wardrobe planning.


Italy – Fabiana Abate – Style & Lifestyle

Fabiana_0a448b9Address. 41, Via della Fornace
Trento, ITALY
Phone: +39 377134 5867
Twitter: & Lifestyle

Fabiana is an expert in the following fields: Image Consulting, Personal Styling, Verbal/Nonverbal Communication, Social Etiquette and Business Etiquette.

South Africa – Doris Msibi – South African Image Institute

Doris_MsibiImage & Etiquette Coach
Tel: 011 021 7244
Fax: 086 509 3848

The South African Image Institute is a Professional Image Management Solutions company established in 2005. The company is owned and managed by Television Presenter, Image and Etiquette Coach, Doris Msibi. The institute offers tailor-made Impression Management Solutions from reception to the boardroom based on the ABC of image: Appearance, Behavior and Communication. Our programmes contribute towards Self Awareness, Personal Presentation and Professional Presence.

We offer services to individual clients, formal and informal groups, corporate companies the public sector through coaching, group workshops, one-on-one and group seminars.

UAE – L’Elegance Consultancy – Amna Mohammed

Amna (Aneen) Mohammed
Founder & Managing Director

L’Elegance Consultancy was founded in January 2012 by Amna Mohammed. L’Elegance specializes in business etiquette, international protocol and image consultancy training. The company also focuses on corporate development training,leadership, communication and customer service.

Amna’s diverse range of effective communication skills, self-development interests and language skills lead to her success in the development of many unique projects both in the UK and throughout the Middle East region. She also has a background in fashion design and styling and image consultancy for corporate clients and individuals.

L’Elegance is an innovative company— one of the first of its kind in the UAE and the Gulf region providing training in international business etiquette, social etiquette and protocol for international VIP’s, official and diplomatic realms.

We believe that regardless of your profession or career position your social and business manners have a significant impact on your success. Hence the importance of polishing one’s international etiquette skills to enable you to tackle any situation from greeting and entertaining VIP clients to setting a proper table for a formal meal with confidence and knowledge.

To find additional national and international consultants go to our “Find A Consultant” page in our menu items.