By Wiley & Son’s – 05/01/2008 – 12:00am
This title covers over 25 per cent new and revised material that covers the proper rules and procedures for dealing with people in a business environment. Much has changed in the world of business etiquette since the first edition of this book was published. This must-have resource offers step-by-step, hands-on tips and advice on saying and doing the right thing in every situation in today’s global, high-tech society.
Readers will discover how to make a great first impression and maintain it, deal with bad managers and difficult personalities, minimize hindrances presented by e-mail and other technologies, craft clear and effective communications in the workplace, navigate cultural differences when traveling abroad for business, entertain overseas clients or colleagues, and much more.
ISBN: 0470147091
Edition 2nd Revised edition
Paperback
John Wiley and Son’s Inc.
