By Wiley & Son’s – 05/01/2008 – 12:00am
This title covers over 25 per cent new and revised material that covers the proper rules and procedures for dealing with people in a business environment. Much has changed in the world of business etiquette since the first edition of this book was published. This must-have resource offers step-by-step, hands-on tips and advice on saying and doing the right thing in every situation in today’s global, high-tech society.
Readers will discover how to make a great first impression and maintain it, deal with bad managers and difficult personalities, minimize hindrances presented by e-mail and other technologies, craft clear and effective communications in the workplace, navigate cultural differences when traveling abroad for business, entertain overseas clients or colleagues, and much more.
Edition 2nd Revised edition
John Wiley and Son’s Inc.